An online casino portal recently got players to create their own Bill of Rights for the online casino industry. Below the results: Message boards and blogs are often an excellent way for an industry to really know how their clients and customers feel. An online casino portal recently asked its readers to compile a Bill of Rights for the online casino industry, indicating what they thought would be the essential elements for an online casino in particular, and the industry in general to push for.
The most important aspect to readers was that the online casino be fair in their gaming principles. It should also pay winners on time and in full, and should display any special terms or hidden costs clearly on their websites. An online casino should bring any special conditions to the player’s attention before he begins play, and these should be clear and concise – not ambiguous. If any ambiguity does exists, then the online casino should always rule in favor of the player.
Payment terms were also a popular bone of contention. Online casino players demanded in their Bill of Rights that an online casino must process their withdrawals quickly and accurately. They also requested that online casinos not demand extra documentation simply to delay payout. A players’ rights should be kept confidential and information should be kept secure. The final rule the readers decided was that an online casino may not withhold or confiscate a player’s winnings unless clear proof of fraud has been given. And the cherry on the top – NO SPAM!
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